In a proactive measure, Microsoft has blocked the Windows 11 24H2 update on two Asus laptop models, the X415KA and X515KA, due to significant compatibility problems that lead to blue screens of death (BSOD). This decision was made in collaboration with Asus to prevent potential failures and protect users from experiencing critical issues during the upgrade process.
The problem arises when affected devices attempt to update to Windows 11 24H2, leading to errors that halt installation. Some users have reported that their computers become unusable, displaying a blue screen with an error message.
Microsoft and Asus are actively investigating these compatibility issues and working on solutions to resolve them. Until then, these specific models’ updates have been blocked to prevent further disruptions.
The Asus Vivobook, affected by a BSOD when updating to Windows 11 24H2
The affected models in this case are the Asus Vivobook 14 X415KA, which runs on an Intel Pentium Silver N6000 processor, and the Asus Vivobook 15 X515KA, which a Celeron N4500 processor powers. Both laptops have been identified as vulnerable to severe bugs during the Windows 11 24H2 update, leading to blue screens of death (BSOD).
Microsoft advises users of these models not to attempt to force the update manually. Instead, they should wait for an official fix, which Microsoft and Asus are working on. IT administrators can track and confirm the issue using Backup ID 54157480 in Windows Update for Business.
This block impacts many users who have chosen these Asus models. However, it is a precautionary measure to guarantee a safe and stable update experience. Microsoft has emphasized that the security and stability of the operating system remain top priorities.
By delaying these devices’ updates, Microsoft reinforces the importance of ensuring compatibility and system reliability. Users should follow the company’s recommendations to prevent further complications until a solution is provided.
