The PS5 is Sony’s hot new console, but it can abruptly lose internet access, disrupting your gameplay. When your prized PS5 won’t connect to WiFi, it leaves you high and dry without online features.
Luckily, there are some DIY tricks to revive connectivity. You can often return online by rebooting the modem/router or initiating a network test on the PS5. Sometimes, resetting the console DNS does the job, too.
Frequent connection drops wreck the PS5 gaming experience. But take heart – easy home remedies typically resolve the issue using the PS5’s tools. We’ll dig into why the latest PlayStation loses sync in the first place and equip you to reclaim smooth online play. With basic troubleshooting, you can outsmart spotty WiFi and enjoy uninterrupted multiplayer and downloads again.
Why my PS5 won’t connect to the internet?
Can’t play online games or use network features on PS5 because it won’t connect to WiFi? Here are some common reasons:
Things like interference, distance, software errors, speed issues, or DNS conflicts can all block the PS5 from getting online. Checking these potential connectivity problems is the best place to start troubleshooting. Fixing them can get your stalled PlayStation back on the internet again.
How do I fix the PS5 internet connection Issue?
Ensure the PS5 and Wi-Fi routers are close enough for a good signal.
If your PS5 and Wi-Fi router are far apart and you’re having internet connection problems, adjusting the position of your Wi-Fi router might help.
Here’s what you can do:
- Check how far your PS5 is from the Wi-Fi router.
- Bring your PS5 and Wi-Fi router closer together if possible.
- Try reconnecting your PS5 to the Wi-Fi network to see if the problem is resolved.
Note: You can also try increasing the frequency of your Wi-Fi signal, which may improve the connection.
Restart your PlayStation 5
If your PS5 is experiencing connectivity issues due to system bugs, a simple console restart may resolve the problem. Here’s how you can restart your PS5:
- Press and hold the PlayStation button on your controller to open the quick menu.
- Select “Power” from the menu options.
- Choose “Restart PS5” and confirm your selection.
- Wait for your PS5 to restart.
Once your PS5 has restarted, try reconnecting to the internet to see if the issue has been resolved.
Reset your PS5
If you encounter internet connectivity issues on your PS5 due to software bugs, a hard reset of your console may help resolve the problem. Here’s how you can do it:
- Boot your PS5 in safe mode by pressing and holding the Power button for a few seconds until you hear the second beep.
- Once in safe mode, scroll and select the “Reset PS5” option from the list of options. This option is typically located at the bottom of the list.
- Follow the on-screen prompts to initiate the resetting process. This will erase all your settings, including your Wi-Fi password.
- After the reset, reconnect your Wi-Fi to the console and check if the issue has been resolved.
Note: Before performing a factory reset, it’s advisable to back up all your important PS5 data to cloud storage to prevent data loss.
Reboot your router or modem.
Sometimes, rebooting your Wi-Fi router or modem can fix the connectivity issue. To reboot your Wi-Fi modem, follow the approaches below:
Reset Internet Settings on the PS5
Resetting the internet settings might help resolve the problem. Here’s how you can reset the internet settings on your PS5:
- From the main menu, navigate to “Settings.”
- Scroll down and select “Network.”
- In the Network settings, choose “Set Up Internet Connection.”
- Select either Wi-Fi or LAN, depending on your connection type.
- Choose the connection you want to reset and press the Options button on your controller.
- Select “Forget” to remove the saved connection settings.
- Confirm the action when prompted.
- Once you’ve forgotten the connection, restart your PS5
- After restarting, navigate to the “Set Up Internet Connection” option.
- Follow the on-screen instructions to reconnect to your Wi-Fi network or set up a new LAN connection.
Resetting the internet settings on your PS5 can help clear any saved configurations or errors that may be causing connectivity issues. After resetting, try reconnecting to your network to see if the problem is resolved.
