The recent rollout of Intel’s new LGA-1851 platform, featuring the Core Ultra 200 series (codenamed “Arrow Lake”) for desktop PCs, hasn’t hit the mark they hoped for. During his appearance on Hot Hardware’s podcast, this candid admission came from Robert Hallock, Intel’s vice president and general manager.
The heart of the matter lies in the processors’ real-world performance numbers. When independent reviewers put these chips through their paces, the results didn’t match Intel’s benchmark promises. It’s a situation that has caught the attention of Intel’s leadership.
Behind the scenes, Intel isn’t taking this sitting down. Hallock revealed that the company has launched a thorough internal investigation, running extensive tests to pinpoint exactly why there’s such a noticeable gap between their projected performance figures and what reviewers see in the wild. While Hallock has assured users that fixes are in the pipeline, he kept the specific details under wraps for now.
“I think people are interested in knowing what happened. I can’t give details yet, but we identified a series of problems with multiple factors at the operating system level, at the BIOS level and I will say that the performance we saw in reviews ( no fault of the reviewers) was not what we expected and what we intended. The launch did not go as planned. This has been a lesson for all of us, inspiring a huge response internally to get to the bottom of what happened and fix it.”
Intel Core Ultra 200 CPUs are inferior in games.
The global tech community has weighed in on Intel’s Core Ultra 200 processors, and the verdict is revealing. While these chips show promising efficiency, they’re struggling to keep pace with gaming performance compared to their older siblings (the 14th-generation Intel Core processors) and their main competitors, the AMD Ryzen 9000 series.
This performance gap has created an attractive market dynamic. Desktop users, particularly gaming enthusiasts, haven’t been rushing to embrace Arrow Lake processors. It’s a classic case of “why fix what isn’t broken?” – mainly when existing options deliver better gaming performance, even if they’re a bit thirstier regarding power consumption.
The ball is now in Intel’s court regarding performance improvements for the Core Ultra 200 series. While they’ve acknowledged the need for fixes, they’re keeping quiet about the timing of these updates. For now, users are left waiting to see if these improvements can help Arrow Lake processors live up to their initial promise and close the performance gap with their competitors.
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