Microsoft is having great success with the AI ​​business, but fails in Xbox

In recent years, Microsoft has expanded its focus in the tech industry, prioritizing AI and cloud services while seemingly shifting attention away from Xbox.

This strategy has led to strong profitability and financial growth for the company. While Microsoft thrives in the cloud and AI sectors, its gaming division has struggled to keep up. Below, we’ll dive into the details of this evolving landscape.

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Microsoft breaks records in economic income with its AI but suffers losses with Xbox

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Microsoft has been having great success with its AI

As we’ve mentioned, Microsoft has placed a significant focus on its cloud and AI businesses in recent years. The tech giant has developed a wide range of products, services, and projects related to these sectors.

This strong commitment to the cloud and AI has yielded impressive results, with Microsoft reporting substantial profits. In fact, according to The Verge, Microsoft’s second-quarter 2025 profits topped $69.6 billion, a 12% increase compared to the previous year.

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On the AI front, CEO Satya Nadella shared that Microsoft has surpassed an annual income of $13 billion, a 175% year-over-year growth. Additionally, services like Azure have seen an impressive 31% growth.

However, while Microsoft’s cloud and AI businesses are thriving, Xbox has not shared the same success.

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Xbox, on the other hand, has reported losses for Microsoft

Microsoft’s gaming division has faced significant setbacks recently. Game sales have dropped by 7%, and Xbox hardware revenue has fallen by 29%, reflecting tough times for the company’s gaming sector.

This decline isn’t entirely unexpected, as Microsoft has shifted its focus away from hardware in recent years. A notable example of this change is their marketing campaign claiming, “Everything can be an Xbox.” The company’s approach has clearly shifted towards software and services rather than hardware.

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However, it’s not all negative. Microsoft’s focus on games and services has shown promise. For example, Xbox content and services revenue has increased by 2%. Furthermore, Game Pass has set a new quarterly revenue record, signaling that Microsoft’s shift towards service-based gaming is beginning to pay off.

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Rohit is a certified Microsoft Windows expert with a passion for simplifying technology. With years of hands-on experience and a knack for problem-solving, He is dedicated to helping individuals and businesses make the most of their Windows systems. Whether it's troubleshooting, optimization, or sharing expert insights,
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