Microsoft continues to refine its platforms and applications to provide a seamless user experience. However, unexpected issues sometimes arise, affecting usability. One recent example is a password-related bug affecting third-party accounts in the new Outlook app.
Fortunately, as reported by Windows Blog, Microsoft has acknowledged the issue and confirmed that they are actively investigating its cause. The company has assured users that a fix is in progress to resolve the problem.
Microsoft shares some temporary solutions to the new Outlook app problem
Since the update of the Outlook app, Microsoft’s popular email client, users have reported a surge in operational issues. One of the most frequent complaints is an error message stating:
“Something has gone wrong. Try again. You may need to create an app password.”
This issue arises after entering an email password, particularly when users try to add third-party email accounts to Outlook.
Microsoft is aware of the problem and has begun investigating its cause. In the meantime, the company suggests that affected users switch to the web version or use the classic Outlook client, which remains unaffected by this bug.
Outlook is designed to manage Microsoft email accounts and third-party services like Gmail. However, this issue prevents many users from accessing non-Microsoft email accounts through the updated app.
Until Microsoft releases a permanent fix, the classic Outlook version appears to be the most reliable alternative for those affected.
